Stay Safe and Aware

f bajie Responsible Gaming

Entertainment is at its best when it stays within control. f bajie believes that protecting every player is our greatest responsibility. On this page you will find ways to set self-limits, warning signs of problem gambling, and complete information on available support.

21+ Age Requirement Mandatory
24/7 Support Service
৳300 Minimum Deposit Limit
21+ Important Age Notice
All casino and betting activities at f bajie are for persons aged 21 and above only. Minors are strictly prohibited from creating an account or placing any kind of bet. Age verification is an integral part of our registration process and is enforced without exception.

Gaming is for entertainment, not a source of income

Online casino and sports betting is a form of entertainment. While playing at f bajie, always keep in mind that it is not a substitute for financial planning. The outcome of every bet cannot be predicted with certainty, and there is no guarantee of winning. Only place bets with an amount whose loss will not affect your daily life.

Before you play, set a weekly or monthly budget for yourself. Once that budget is gone, take a break. If you feel the urge to deposit more, that may be the first sign of a problem. Reading our Terms and Conditions will show you how account limits and self-exclusion rules work.

f bajie always strives to provide a safe environment. Visit our About Us page to learn more about how we treat player protection as our core priority and what steps we take on a regular basis.

Keep Yourself Protected

Self-Limits and Protection Tools

Deposit Limit

Set a daily, weekly, or monthly deposit cap. Once a limit is set, it takes effect immediately. Lowering the limit is instant; increasing it is subject to a waiting period.

Session Time Limit

Set a limit on how long you play in one sitting. When the time is up, the platform will automatically show a reminder and encourage you to take a break.

Temporary Break (Cooling-Off)

Temporarily close your account for 24 hours, 7 days, or 30 days. During this time, logging in is not possible and no bets are accepted.

Self-Exclusion

For long-term self-exclusion, your account can be permanently deactivated for 6 months to 5 years. It will not be possible to reactivate your account during this period.

Activity Review

View a full record of your deposits, withdrawals, and bets from your account history. Reviewing it regularly makes it easier to stay aware of your own habits.

Reality Check

After a set amount of time, an automatic message will show how long you have been playing and how much you have won or lost. This helps you stay aware.

To activate or change any of these tools, contact our 24/7 live chat support directly or go to your account settings. For any questions, you can check our FAQ section — it has detailed guidance on setting limits.

Stay Alert

Warning Signs of Problem Gambling

If any of the following signs apply to you, take a break and seek help.

01

You feel the urge to bet more and more to recover lost money — you are stuck in a "I'll win next time" mindset.

02

You are borrowing money from household expenses, taking loans, or borrowing from others to gamble, or this idea is crossing your mind.

03

You are lying to family, friends, or at work to hide the time or money you spend on gambling.

04

You feel restless, irritable, or stressed when you are not gambling, and you are unable to stop.

05

You are giving gambling more priority than work, studies, or family responsibilities, and your relationships with loved ones are suffering.

06

You are repeatedly depositing extra money beyond your set budget and your attempts to stick to the limit are not working.

Build Healthy Habits

Healthy and Aware Betting Habits

  • Set a deposit limit before you start playing and stick to that decision.
  • Take regular breaks instead of playing for long stretches — get up, walk around, drink some water.
  • Keep realistic expectations about the chances of winning. No strategy guarantees a win.
  • Avoid gambling when you are upset, tired, or have been drinking.
  • Do not chase losses by trying to quickly recover after a losing session.
  • Do not make gambling your only hobby — spend time on other interests and social activities as well.
  • Let a trusted person in your family know about your gambling habits — it helps keep you accountable.
  • Get into the habit of withdrawing winnings rather than putting them back into bets.

Remember, betting is a healthy form of entertainment when it stays within control. But when it starts to affect other areas of your life, seeking help is the wise thing to do. At f bajie, we place each player's long-term wellbeing above short-term gain.

How to Get Support

Do Not Hesitate to Ask for Help

Acknowledging a problem is not weakness — it is the first courageous step. Support is available through any of the following.

f bajie Live Chat

Direct support in Bengali and English is available 24 hours a day, 7 days a week. Start a chat now to discuss self-limits, exclusion, or any concern.

Email Support

Write out the details and send us an email. Our support team will reply in Bengali as quickly as possible and help you take the necessary steps.
[email protected]

Family and Trusted People

Talk to a close family member or a trusted friend. They can understand what you are going through and help you find professional support.

Professional Counselling

See a mental health specialist or addiction counsellor. This service is available at many hospitals and clinics in Bangladesh — a referral can be obtained through a doctor or family member.

Our Commitment

f bajie's Commitment

Age Verification

We verify age at registration and whenever we consider it necessary. No one under 21 is allowed to open an account.

Data Protection

Your personal and financial information is kept secure using SSL encryption. Your data is never sold to third parties.

Monitoring Unusual Activity

Our team regularly monitors account activity. If a problematic pattern is detected, we proactively reach out.

Respecting Self-Exclusion

Once self-exclusion is activated, we stop all promotional communication for the duration of the period and decline any requests to reopen the account.

Trained Support Team

Our support staff are trained in responsible gaming. They help you handle the situation with empathy and without judgement.

Transparent Terms

All terms for bonuses and promotions are written clearly to avoid any confusion. You can find the details in our Terms and Conditions.

FAQ

Questions About Responsible Gaming

Contact f bajie's 24/7 live chat and let us know you want to self-exclude. Tell us your preferred duration (6 months to 5 years) — the support team will activate it immediately. You can also apply by email.

Yes, lowering your deposit limit takes effect immediately. However, increasing a limit has a waiting period for your protection, giving you time to make a considered decision.

Any balance remaining in your account after self-exclusion is activated can still be withdrawn. Contact the support team and they will assist you with the withdrawal process.

Yes. Keep your account password strong and do not share it with anyone. If someone you know has a problem with addiction, there is an option to request account exclusion on their behalf — contact live chat for details.

When gambling starts to have a negative effect on your finances, family life, or mental wellbeing, it is time to be alert. A detailed list is provided in the "Warning Signs" section on this page. If you notice one or more signs in yourself, do not delay — let us know via live chat or email.

A cooling-off period is a short-term break (1 to 30 days) after which your account becomes active again. Self-exclusion is long-term (6 months to 5 years) and your account cannot be reopened during that period. A cooling-off period suits moderate concerns, while self-exclusion is appropriate for serious problems.

We Are Always Here for You

At f bajie, we believe responsible gaming is a shared responsibility — ours and yours. We continuously improve our tools and policies so that every player can enjoy a safe environment. In line with our Privacy Policy, your personal information and gaming history are fully protected.

Remember, asking for help is nothing to be ashamed of. Write to us on live chat at any time or email [email protected]. Our support team speaks Bengali and is ready to guide you in the right direction without judgement.

21+ All services at f bajie are for persons aged 21 and above only. Keep minors away from gambling — this is a responsibility we share together.