f bajie's Privacy Policy
Protecting your personal data is our top priority. This policy clearly explains how your information is collected, why it is stored, and in what circumstances it may be shared with third parties.
1 General Introduction
This privacy policy applies as part of the f bajie platform and is intended for users in Bangladesh. Please read the terms set out in this policy in full, as registering on the platform or continuing to use it will be considered your acceptance of this policy.
f bajie places the highest importance on user privacy. We are committed to ensuring that your information will not be used or disclosed for any unauthorised purpose. This policy works alongside our Terms and Conditions and both documents should be read together.
2 Data Collection
f bajie collects information from users at various stages. The data collected can broadly be divided into two categories: information you provide directly and information collected automatically.
2.1 Information You Provide Directly
Information you provide when registering an account, making a deposit or withdrawal, or requesting support includes:
- Full name and date of birth
- Mobile number and email address
- bKash, Nagad, Rocket, or Upay account details — for payment processing only
- Documents required for identity verification (such as a National ID card)
- Any messages or complaints sent via live chat or email
2.2 Information Collected Automatically
When you use the f bajie website or app, the following technical information may be collected automatically:
- IP address and device type
- Browser version and operating system
- Duration of site visits and pages browsed
- Game history and betting amounts
- Information obtained through cookies and similar tracking technologies
3 Purpose of Data Use
f bajie uses your information only for lawful and specific purposes. Those purposes are described in detail below:
3.1 Account Management and Payment Processing
We use your personal information to create and verify accounts, ensure login security, and process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Your account details are essential to completing every transaction securely, including minimum deposits of ৳300 and withdrawals of ৳500.
3.2 Customer Support
Your account history and contact details are used to provide 24/7 live chat and email support, enabling us to resolve issues quickly and effectively.
3.3 Security and Fraud Prevention
Data is analysed to detect suspicious activity on accounts and to maintain overall platform security. This protects users' interests and prevents unauthorised access.
3.4 Bonus and Promotion Management
Your registration and deposit information is used to correctly allocate the 100% welcome bonus (up to ৳8,000) and other promotional offers. This information is also needed to process weekly cashback under the VIP programme.
3.5 Service Improvement and Analysis
We analyse overall usage statistics to improve the user experience. No individual personal data is identified separately in this analysis.
4 Cookies and Tracking Technology
f bajie uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help remember your preferences on future visits.
4.1 Cookies We Use
- Essential Cookies: Required to keep login sessions active and ensure security.
- Functional Cookies: Used to save language preferences and site settings.
- Analytics Cookies: Collect site usage statistics to help improve the service.
4.2 Cookie Controls
You can disable or delete cookies from your browser settings. However, disabling essential cookies may limit certain f bajie features, particularly login and payment processes.
5 Data Storage and Security
f bajie uses SSL encryption technology to keep your data secure. Encryption is active at every stage of data transfer, preventing unauthorised third-party access.
Your information is stored only for as long as necessary. Even after an account is closed, certain data may be retained for a defined period to meet legal obligations and prevent fraud.
Our server infrastructure is subject to regular security audits. In the event of a data breach, we will promptly notify affected users and take the necessary steps.
6 Sharing Data with Third Parties
f bajie never sells users' personal data or transfers it to third parties for commercial purposes. However, limited data may be shared in the specific circumstances below:
6.1 Payment Processing Partners
The information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment service providers. These partners operate under their own privacy policies.
6.2 Technology and Gaming Providers
Essential technical information may be shared with technology partners such as Pragmatic Play, Evolution, JILI, and PG Soft to operate games and ensure platform functionality. In such cases, personally identifiable information is kept to a minimum with the utmost care.
6.3 Legal Obligations
Relevant information may be disclosed to comply with lawful requests or orders from government or legal authorities. Any such disclosure is always limited to what is strictly necessary.
7 Your Rights
Every user registered with f bajie holds the following rights over their own data:
- Right of Access: You can find out at any time what information we hold about you.
- Right to Rectification: If any of your information is incorrect, notify our support team and it will be corrected.
- Right to Erasure: In certain circumstances you may request that your data be deleted; however, where legal obligations apply, it may not be possible to delete all data immediately.
- Right to Object to Processing: You have the right to object to your data being used for specific purposes.
- Right to Data Portability: You may request your data in a structured, machine-readable format.
To exercise these rights, contact us via 24/7 live chat or email. Once your identity is confirmed, we will process your request promptly. For more information, visit our About Us page.
8 Protection of Minors
f bajie strictly enforces a 21+ age requirement. Registration or use of the platform by anyone under 21 is strictly prohibited. Age verification is mandatory during registration, and identity documents are checked whenever there is any doubt.
We do not knowingly collect information from anyone under 18. If we become aware that such information has been collected, we will delete it immediately. To learn more about responsible gaming, please read our Responsible Gaming section.
9 Policy Changes
f bajie reserves the right to change or update this privacy policy as needed. If there are any significant changes, we will send a notification to the registered email address and publish the updated date at the top of the page.
Continuing to use the platform after a revised policy is published will be taken as your agreement to the new policy. We therefore recommend checking this page regularly.
10 Contact
For any questions, requests, or complaints regarding the privacy policy, please contact us:
- Live Chat: Available directly on the website 24/7
- Email: [email protected]
- Language: Support is available in both Bengali and English
For quick answers to common questions, check our FAQ section — it covers many topics related to accounts, payments, and privacy.
Your Data Is Always Safe
Every transaction on f bajie is protected by SSL encryption. Your personal data is a trust we hold — and we are committed to keeping it safe.